Designing an Editor for Personalized Deal Rooms

Designing an Editor for Personalized Deal Rooms

Role

Role

Product Designer

Product Designer

My contribution

My contribution

Research

UX, UI

Prototyping

Research

UX, UI

Prototyping

Team

Team

Founder,

Product Manager

Developer

Designer(Me)

STATUS

STATUS

Shipped

Shipped

TIMELINE

TIMELINE

2022 - 2023

2022 - 2023

OVERVIEW

A quick look at the Heybase editor

I designed an editor that helps sales teams bring their content together, personalize their deal rooms, and make their pitches more engaging.

Embeds

Bring documents, videos, calendars, and content from different tools into a single deal room.

Personalization

Customize layouts, colors, logos, and themes to create a personalized experience for each client.

Video Narration

Record or upload video messages to explain important sections and give clients more context.

The Problem

Imagine a sales representative named Alex

Alex has an important client meeting next week.

Alex needs to share:

As the deal moves forward, more documents and more emails keep getting added.

Soon, things start to feel messy.

The Solution

What if sales teams didn’t have to send five different links, three documents, and a meeting invite separately? That was the idea behind Heybase.

The goal was simple: Create one place for the entire deal.

Bring everything together

Documents, videos, links, calendars, and other content in one place.

Keep the editor simple

Users should be able to build a deal room without figuring out a complicated tool.

Give users flexibility

The editor should support different kinds of deal rooms and content.

Make sharing easier

One deal room. One link. Everything the client needs.

Research Summary

Screenshots of competitors’ app

Understanding the landscape

Before designing the editor, I explored products that were solving different parts of the sales experience. I used their products, looked at how their editors worked, and read reviews to understand what worked well and where users struggled.

What I looked at:

Dock + Recapped

How sales teams organize and share deal content.

DealHub

How proposals and deal information are brought together.

DeckLinks + Loom

How video can add explanation and context.

Notion

How a flexible editor can still feel simple.

There wasn’t one product we wanted Heybase to follow. Different products gave us useful ideas for different parts of the experience.

Choosing the editing experience

After exploring different editors, Notion's block-based approach felt like the simplest way to add different types of content.


We also explored a drag-and-drop approach, but it took up more space and made the editor harder to manage.


So we chose a familiar block-based structure for Heybase.

FEATURE ONE

Embeds - Bringing everything into one place

A sales pitch rarely lives in one format.

One deal might include documents, videos, calendars, links, and content from different tools.

So we designed the editor to support different types of content in the same deal room.

Add text, images, videos, and embeds easily

Use familiar editing patterns

Focus on creating, not figuring out the editor

A simple walkthrough of how users can add a YouTube video to their deal room by pasting a link.

Adding a YouTube video or any embed takes just a few steps: paste the link, add it to the page, and the video becomes part of the deal room.

One slash command

Get quick access to multiple embed options & pre-built UI blocks.

FEATURE two

Giving users the freedom to personalize

As we started designing different deal rooms, we realized one fixed visual style wouldn’t be enough.

Different teams might want to present the same kind of content in very different ways.

The goal was to give users more control over how the deal room looked, without letting that flexibility break the structure of the page.

A quick look at how users can customize their deal room to match their brand and preferred style.

Branding

Add company and client logos.

Layouts

Switch between presentation-style and one-page layouts.

Visual Details

Customize cover images and navigation styles.

Themes

Choose light or dark themes.

FEATURE three

Adding a human touch with video narration

Sometimes, sharing the content itself isn’t enough.

A salesperson might want to explain a proposal, add context to a document, or simply leave a short welcome message for the client.


So we added video narration directly inside the deal room.

A simple walkthrough of how users can add a YouTube video to their deal room by pasting a link.

A player that stays out of the way

Inspired by Loom's floating video bubble, we kept the player compact so users could watch the narration without covering the main content.

S

00:40

Stop

Save

Introduction

Product Overview

Why Apollo?

Success stories

Pricing

Proposal

Schedule a call

Add new section

Excited to partner with you! Apollo’s platform streamlines startup success by connecting with the right buyers and contacts, ensuring intelligent deal progression for a swift market entry.

This room holds everything about our product, pricing, and successful case studies. I’m your go-to person at Apollo—leave a message if you need anything.

Apollo <> Slack

Activity

Editor

Preview

Publish

Share

Section-level narration

Keep each explanation next to the content it belongs to.

THE END

Alex's pitch is now much simpler.

Instead of sending multiple emails, documents, and links, Alex can now share a single personalized deal room.


Everything the client needs — from product information and proposals to videos and meeting links — lives in one place.

The deal didn't change. The experience did.

TESTIMONIALS

What users had to say

Simplicity at its finest.


Louis Newman

Member, OPUS 

With Heybase it is possible to keep track of my current offers and proposals while having an eye-pleasing experience for my clients. I like the UI and also that it helps me not forget what to include during a sales pitch.

Michael O.

Owner, Law Bound

Heybase makes it easy to manage your sales process and stay organized. It's simple to use and has a clean interface. I've been using Heybase for a couple of months now and it's been a great help in keeping my sales process organized and streamlined.

David Leoncavallo

Founder & CEO, Scape Relaxation

REFLECTIONS

What I learned

Designing the Heybase editor taught me that flexibility doesn’t have to mean complexity.


We were building an editor that could handle different types of content, layouts, branding, and video, but adding more options could easily make the product harder to use.


A few things I took away from the project:

Familiar patterns are powerful

We didn’t need to reinvent how an editor works. Using familiar interactions gave us more room to focus on what was unique to Heybase.

Not every good idea needs a new interaction

A lot of our decisions came from looking at products that already solved parts of the problem well, and adapting those ideas to fit Heybase.

More flexibility needs more structure

Giving users more control was important, but so was deciding where that control should stop. The goal was to let users personalize their deal rooms without breaking the overall experience.

Got an idea, a project, or just want to say hi?
My inbox is always open for interesting conversations, design opportunities, and the occasional "I found a bug on your website."

Made with 🤍, after procrastinating on it longer than I'd like to admit.

EMAIL

LINKEDIN

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Made with 🤍, after procrastinating on it longer than I'd like to admit.

Made with 🤍, after procrastinating on it longer than I’d like to admit.

Got an idea, a project, or just want to say hi?
My inbox is always open for interesting conversations, design opportunities, and the occasional “I found a bug on your website.”